Guidelines for Written Case Analyses
A written case analysis should have the following section structure:
Final Consulting Report to Management
Describe the present problems (if any).
Describe the present issues (if any).
Describe the present challenges (if any).
Describe the case events at issue in the case.
Describe the major accomplishments (if any). (Some case analyses are written to explain why and how the firm achieved its major accomplishments.)
Analysis of case event, problem, issue, challenge, or accomplishment number 1
Why has the first case event (problem, issue, or challenge) occurred?
What are the causes of the problem? Use cause-and-effect diagrams to organize
all the causes. Identify the root causes.
How has the firm achieved accomplishment number 1?
The reader should be able to anticipate the recommendations from this analysis.
Analysis of case event, problem, issue, challenge, or accomplishment number 2
Why has the second case event (problem, issue, or challenge) occurred?
What are the causes of the problem? Use cause-and-effect diagrams to organize
all the causes. Identify the root causes.
How has the firm achieved accomplishment number 2?
The reader should be able to anticipate the recommendations from this analysis.
(Repeat for each case event, problem, issue, challenge, or accomplishment.)
III. Recommendations
Recommendation number 1 for problems, issues, challenges 1, . . . , n
This recommendation should be deducible from the analysis in section II(A).
Recommendation number 2 for problems, issues, challenges 2, . . . , n.
This recommendation should be deducible from the analysis in section II(B).
(Repeat as needed. Sometimes one recommendation addressing a root cause can resolve numerous problems.
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