Discussion Board

Use this scenario to write your discussion about. critically think about what you think is important in training and implementation if you were the BOSS!

Scenario 1:

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You are the manager of the dietary department in a nursing home and you have a new dietary system that helps track specialized diets for the patients. The physicians and nurses really supported getting this system as they think there will be less potential for error in specialized diets. The dietary aides do not like the new system as they say it causes them extra work. In reality, it requires them to double check the food with the computerized system. You realize you did not do a very good job training the aides on the new system and some of them are not comfortable using computers.

1. What are you going to do to remedy this situation?

2. What steps will you take to train the aides?

3. What will you do if an aide refuses to use the system?

4. What did you learn from this situation and what could you have done better?

Use a minimum of 3 scholarly references:


5 Best Practices for Training Employees on New Software Systems

How to Train Employees on a New Software Rollout

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