CIPD Assessment Activity Template
| Title of unit/s | Developing Yourself as an Effective Human Resources or Learning and Development Practitioner | |
| Unit No/s | 4DEP
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| Level | 4
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| Credit value | 4
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| Assessment method | Written, Discussion
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| Expiry date | September 2021
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| Learning outcomes:
1. Understand the knowledge, skills and behaviours required to be an effective HR or L&Dpractitioner. 2. Know how to deliver timely and effective HR/L&D services to meet users’ needs. 3. Be able to reflect on own practice and development needs and maintain a plan for personaldevelopment.
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| All activities should be completed
Activity 1 (Note: The CIPD 2018 Profession Mapcan be accessed at: https://peopleprofession.cipd.org/profession-map)
Write a report in which you: · briefly summarisethe CIPD 2018 Profession Map(i.e. the values, core knowledge, core behaviours and specialist knowledge areas) · identify the specialist knowledge area(s) whichyou consider most relevant to your own (or other identified) HR/L&D role and comment on the relevance of the knowledge standard (at foundation or associate level) to your role.
Activity 2 With reference to your own (or other identified) HR/L&Drole, outline how an HR/L&D practitioner should ensure the services they provide are timely and effective. You should include: · understanding customer needs (include examples of 3 different customers and 1 need for each, and explain how you would prioritise conflicting needs) · effective communication (include examples of 3 different communication methods and the advantages and disadvantages of each) · effective service delivery (include: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints).
Activity 3 · Undertake a self-assessment against selected areas of the CIPD 2018 Profession Map (at least one specialist knowledge area and one core behaviour area (both at either foundation or associate level)) and identify areas for your further development. · Using a template,such as the student template provided at:https://www.cipd.co.uk/learn/cpd/cycle, devise a plan to meet your development needs, including those identified above, and the achievement of your CIPD qualification. The plan should be for a minimum of 6 months. · Discuss your plan with (or provide a written explanation for) your tutor,explaining why you believe CPD to be important and explainingat least 2of the options you considered for meeting your development needs.
Activity 4 · During the period of your studies, reflect on your performance against the plan, including learning gained from each unit of your qualification, and add reflective comments to the plan. As you progress, identify any further development needs and revise your plan accordingly.
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Assessment Criteria | |
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1.1
2.1
2.2
2.3
3.2
3.4
3.1
3.3
3.5 |
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| Evidence to be produced
Activities 1 & 2 Report of approximately 1500 words.
Activity 3 A Development Plan/Record Tutor’s written confirmation that the Development Plan has been discussed (OR a written explanation from the candidate).
Activity 4 Written records of on-going reflection and, where appropriate, revision of the plan to include further development needs and solutions. (NB: Activity 4 will therefore not be complete until the end of the programme.)
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Guidance for assessors
| Unit title and No: Developing Yourself as an Effective Human Resources or Learning and Development Practitioner – 4DEP | |
| Credit value: 4 credits | |
| To pass, candidates should produce a report of approximately 1500 words, a development plan/record which has been discussed with the tutor (evidence of this should be provided) which reflects the guidance given below.
Candidates should also produce written records of ongoing reflection and, where appropriate, revision of the plan to include further development needs and solutions. (NB: Activity 4 will therefore not be complete until the end of the programme).
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| Assessment Criteria guidance: | |
| AC 1.1 | Candidates should briefly explain the CIPD 2018Profession map, ie how it is structured and the various components (values, core knowledge, core behaviours and specialist areas).
They should go on toidentify at least 1 specialist knowledge area that most relates to their (chosen) role and comment on the relevance of the knowledge listed within the standard at foundation level (or associate level if preferred) to their role. (NB: This is not a self-assessment, but a recognition of what the role requires.)
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| AC 2.1 | Candidates should identify 3 users of HR services and one need for each. They should also explain how conflicting needs would be identified and prioritised. |
| AC 2.2 | Candidates should identify 3 methods and advantages and disadvantages of each. |
| AC 2.3 | The description should include: delivering service on time; delivering service within budget; dealing with difficult customers; and handling and resolving complaints. |
| AC 3.1 | Candidates should define and explain the importance of CPD. |
| AC 3.2 | Candidates should self-assess against selected areas of the CIPD 2018 Profession Map (ie *one specialist knowledge area and one core behaviour area (both at either foundation or associate level)) and identify (at least 2) areas for their further development.
*Candidates can extend their self-assessment beyond this, but the above defines the minimum requirement for the assignment.
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| AC 3.3 | Candidates should evaluate at least 2 options for meeting development needs. |
| AC 3.4 | The plan should be for a minimum of 6 months. A template is available at https://www.cipd.co.uk/learn/cpd/cycle |
| AC 3.5 | Candidates should provide a written reflection on their performance against the plan, including the learning gained from each unit of their qualification, and update the plan with any new development needs, as they are identified. |
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