Generational Diversity and Collaborative Culture
Project Charter Part 1
Overview
The project charter provides an overview of the proposed project and is a working plan for how it will be executed. It contains key information including the who, what, when, and where of the project and how it will be conducted. For this assignment, you will use information from the interview you conducted, and the template linked in Resources to develop the first part of the project charter for your project.
Instructions
Drawing from the gap, need, or opportunity for improvement identified in the leadership interview, begin to develop a project charter for the topic. Although this project should address a relevant gap, data or contextual evidence may not be available. In that case, you may use fictitious information for this assignment or obtain data from the general literature (make sure to cite the source). Using the Project Charter Template provided, complete Part 1 for this assignment. Write in the narrative where indicated. Be succinct but be sure to include all required information. Use citations as needed and include the reference list on the last page.
Identify a gap, problem, or opportunity.
I have been privileged to work with different organizations as a leader and I have also seen gaps with the healthcare system. A major gap that this organization is facing is how to care for self-pay patients who are undocumented. We all know that when a patient presents to a facility, EMTALA applies and some of those patients will receive emergency Medicaid while they are in-patient. After discharge they are left without a lot of resources. This is an area that Dr. B. has been pushing to the front line when he first joined the organization. This is just not an issue here in Texas but an issue all over the world. Education is key when letting patients know what resources they have available. There exists a gap in cost and quality of care. The difference between quality and value of care connects to public health strategic priority that the state and national governments are attempting to address. For instance, with the implementation of the affordable care act, this presents a challenge to the health institution on the ground because it is the responsibility of the revenue director to determine how the two elements can balance. Patient safety comes first, and it is the primary duty of the healthcare institution to ensure they respond to the aspect of security (Peden, 2015). Within the context of the healthcare system, I intend to ensure that in every policy drafting safety of patients takes center stage.
Project CharterUse this template to develop your project charter, replacing the instructional text in the cells with the required information. Consider making a copy of this template should you require a second look at the instructions. Part 1 |
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General Project Information |
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| Project Name | Be creative. Use a clever, memorable acronym to identify the project. This will help gain stakeholder buy-in. | |||||||
| Executive Sponsors | Use initials to list key supporters. Briefly describe why they were chosen (such as fiscal or political support, useful skills such as marketing ability). | |||||||
| Department Sponsors | List departmental sponsors by initials. Identify their departmental roles and why they were chosen to support this project. | |||||||
| Project Aim | Describe the overarching aim of the project. Include the goals you intend to accomplish by the end of the project and their impact on systems (such as “decrease the number of patients presenting to the ED without treatment”). | |||||||
| Focus | Describe the specific strategy of intervention that will be used to achieve the project aim. For the example above, the project focus might be using LEAN methodology to improve hospital throughput. | |||||||
Project Team |
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| Title | Department | Credentials | Role | |||||
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Project Manager |
Include a brief description of the relevant skills and experience that qualify this person to lead the initiative. What is his or her primary organizational role? What other useful qualities might this person leverage as a contributor to this project? | |||||||
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Team Members |
Describe each team member’s primary role in the organization as well as skills or qualifications that could contribute to the project’s success. | |||||||
Stakeholders |
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| Stakeholder | List titles, categories, or initials of those who will be affected by project outcomes and describe the impact on each individual or group. Remember to include patients and consumers, describing customer satisfaction, safety, and quality outcomes. | |||||||
Part 2 |
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| Project Overview | ||||||||
| Project Description | ||||||||
| Include concise descriptions of who, what, when, where, and how long. Include a budget estimate if applicable. Describe the problem, how it was diagnosed, and how its solution aligns to strategic priorities. Include a timeline and required resources for the project: staff time, administrative resources, activity sites, and so on. | ||||||||
| Evidence to Support Need | ||||||||
| Provide empirical and contextual evidence to support the gap, need, or improvement. Consider primary and secondary data sources, regulatory requirements, clinical practice guidelines, and benchmarking data. Be sure to include proper citations and descriptions of integrity and reliability of any data you provide. | ||||||||
| Project Purpose/Business Case | ||||||||
| Describe the business or clinical need this project addresses. What will the change or improvement accomplish and how will it impact consumers, staff, and health care system as a whole? | ||||||||
| SMART Objectives (Specific, Measurable, Attainable, Relevant, Time-Bound) | ||||||||
| Provide a concise list of objectives using the SMART model. | ||||||||
| Deliverables | ||||||||
| List the specific high-level products or processes to be created, such as training materials, policies, or process improvements. | ||||||||
| Project Scope | ||||||||
| Specify clearly what the project will and will not address. Include all relevant people and processes; this is an opportunity to address alignment to strategic organizational goals. Be sure to include a brief discussion of the project’s limitations. | ||||||||
| Project Milestones | ||||||||
| Describe specific deliverables for each project phase. For the development and planning stage, team member recruitment from each involved department might be a deliverable, for example. If using PDCA, interim milestones may correspond to completion of different PDCA cycles. Indicate timeframes in terms of number of days, weeks, or months. Identify those responsible for each deliverable. | ||||||||
Part 3 |
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| SWOT Analysis | ||||||||
| Strengths | ||||||||
| Project strengths could include things like executive support or financial resources. | ||||||||
| Weaknesses | ||||||||
| Identify at least three potential obstacles to a successful project outcome. | ||||||||
| Opportunities | ||||||||
| Note current opportunities to facilitate project success, such as leveraging existing EMP to implement a clinical decision support system. | ||||||||
| Threats | ||||||||
| Identify at least three current or future threats to the project’s success, such as increased competition or high staff turnover in the affected department or service line. | ||||||||
| Known Major Risks | ||||||||
| Rank the SWOT weaknesses and threats listed above. Identify at least one high risk and discuss how it might be mitigated. | ||||||||
| Risk Level (Low, Medium, High) | Risk | |||||||
| Ethical Considerations | ||||||||
| Taking into account PHI, HIPAA, human subject considerations, equitable care, and IRB oversight, discuss any potential for human rights violations. Note any vulnerable populations involved and plans for equitable subject treatment. Describe data security factors: how data will be accessed and stored, including team members who will have access to personal health data and how it will be safeguarded (such as “Only [X] people will access the EMR”). | ||||||||
| Constraints | ||||||||
| List any limits to personnel, funding, scheduling, or other options, such as a predetermined budget, limited staff, or deadline. | ||||||||
| External Dependencies | ||||||||
| If the project’s success may depend on external relationships or resources such as personnel, funding, communication channels, or community resources, describe them here. If there are no external dependencies, describe internal support. | ||||||||
| Communication Strategy | ||||||||
| Indicate how the project manager will communicate to sponsors, project team, and stakeholders. Describe the means and frequency of communication, including meetings, processes, and tools such as charts, wikis, and dashboards. | ||||||||
| Proposed Outcomes | ||||||||
| Metric | Outcome Measure | Process Measure | Countermeasure (optional) | |||||
| What is being measured to determine project success | Answers specifically final outcome (“So what?”), such as [X] percent patient satisfaction rate increase | Measures supporting final outcome such as compliance, time motion, competency | Measures to ensure that there are no negative consequences in other areas | |||||
| Data Collection Plan | ||||||||
| Describe in detail the data you will collect and analyze to determine project success, including how and when it will be collected per the project milestones described above. Identify those who will collect, analyze, and store the data and address the integrity of the process (will it be done by team members or staff). Explain the integrity of the data sources: will data be collected from the EMR, online survey, or an internally created tool? Describe your plan to handle missing data and where you will securely store the data. | ||||||||
| Data Collection Tool | ||||||||
In Excel, develop a data collection tool, using appropriate headers for columns and rows.
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The following instructions correspond to the criteria in the assignment scoring guide, so be sure to address each point:
- Create an acronym to identify the project name.
- Get creative! A good acronym is memorable and distinct.
- Justify the selection of departmental and executive sponsors.
- Describe briefly why you chose these sponsors (fiscal, political, other support?).
- Describe the overarching aim of the project, including the impact on a process or systems change.
- Include a specific goal you hope to achieve by the end of the project.
- Summarize the specific project strategy or intervention that will be used to accomplish the goal or aim.
- Identify and provide a brief description of project team members and reasons for your choices.
- Describe the impact the project will have on stakeholders, including patient safety and quality.
- Be sure to note how you will include the voice of the patient or consumer.
- Convey purpose, in an appropriate tone and style, incorporating supporting evidence and adhering to organizational, professional, and scholarly writing standards.
Additional Requirements
- Written communication: Write clearly, accurately, and professionally, incorporating sources appropriately.
- Length of paper: Complete all fields of Project Charter Template Part 1.
- Resources: Include sources where appropriate within the template, reference list last page.
- APA format: Cite your sources using current APA format.
- Font and font size: Times Roman, 12 points.
Part 4
21st-Century Leadership – Needs to be 2 Pages not including the above Project requirements.
One of the major challenges facing health care and public health leaders in the 21st century is creating and leading in complex health care delivery systems that present many challenges for health professionals as well as patients and the general population.
Identify two key challenges facing leaders in your profession in this part. Discuss two strategies that you, as a leader, will use to transform the next generation of professionals who will be creating health care and public health delivery settings. Finally, identify which leadership theory informs your choice of strategies. Be sure to include at least one APA-formatted citation (in-text plus full reference).
