The Decline of Sears

Please read the case “The Decline of Sears” on Page number 73, Chapter 2 “Management Theory” “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions in about 500 words.

Assignment Question(s):

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  • What is the underlying problem in this case from Edward Lampert’s perspective?
  • What are the key causes of Sears’ decline?
  • To what extent did sears use a total Quality Management perspective in running the business?

WORD format

must mention question number clearly in their answer.

use Times New Roman (size 12, double-spaced) font.

No pictures containing text will be accepted and will be considered plagiarism.

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